Privacy Policy

Information We Collect

We gather personal data only when guests submit their details for our packages after filling the consultation form or enquiry form from website.

• Identification details: name, email, phone, billing address.
• Travel data: passport numbers, trip dates, destinations, preferences.
• Payment info: Bank transfer & Payment details are processed offline only if the guest is confident and approved by the guest itself.
• Technical data: IP address, device type, cookies, location for personalized itineraries.

How We Use Your Information

Data supports booking confirmations, customer service, marketing (with consent), security, and legal compliance. Lawful bases include contract performance and legitimate interests under GDPR/CCPA equivalents.

Sharing and Third Parties

We share data only with service providers (hotels, transport vendors, analytics like Google), partners in Nepal/Bhutan, or as required by law. No selling of data occurs.

Data Retention and Rights

We retain data as needed for bookings, or for sharing our packages updates then delete it.

Package Policy

The itinerary provided is a suggested tour plan, with the company responsible for only charged services. The company is not obligated to provide or pay for any other suggested services. Hotel check-in and check-out timings are based on the respective hotels. The company is not responsible for any loss or additional costs incurred by guests or passengers. Any claims related to the package must be brought to the company within a week.

Conditions

Unused accommodation, missed meals, transportation, and sightseeing tours are not refundable or exchangeable. Hotel room allocation depends on availability at check-in. No refunds are offered for unsatisfactory services or amenities. Costs arising from natural calamities, such as landslides, road blockages, and political disturbances, are the responsibility of the guest.